Better care for people with long term conditions: the quality and good governance of telehealth services
This report is about telehealth services, and our recommendations for how telehealth should be implemented.We describe how telehealth provides the potential to help health services address the main focus of the new health reforms: the known expansion in care needs for the future. It is a ‘White Paper’ in style, taking the reader through the challenges for all Western healthcare services and then explaining the role that telehealth will have in providing a realistic means of meeting future care needs within a sustainable financial envelope; and how those implementing new services will need to think through the governance, quality and safety issues. We include a series of recommendations for those leading healthcare providers, those commissioning services and for policy makers to ensure that as telehealth rolls out across the country its potential to transform the care of patients is fully grasped.